BSNL Asks Broadband Users to Change Passwords After Malware Attack Affects 2,000 Modems

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BSNL Asks Broadband Users to Change Passwords After Malware Attack Affects 2,000 Modems

State-owned telecom operator BSNL on Thursday said it has advised broadband customers to change the default system password after a part of its own broadband system was hit by a malware attack earlier this week.

The malware attack impacted nearly 2,000 broadband modems, where subscribers hadn’t altered default password “admin”.

“The situation has been addressed to a wonderful extent. We’re advising customers that they should immediately change their passwords, and they shouldn’t be concerned about using broadband once they’ve done that,” BSNL Chairman Anupam Shrivastava told PTI.

He said that the malware hasn’t influenced BSNL’s core network, billing or any other system.

Shrivastava explained that during the assault, malware has been changing the passwords of consumers (those who had been using admin as password) and so the affected modems were not able to login.

This attack occurred earlier this week, he stated, adding BSNL call centers were proactively reaching out to users to alert them, and advise them about precautionary measures.

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